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Service management software
IT Service Management Toolkit Vol. 1 2.0
This Service Level Agreement (SLA) can be used as best practice guidance to facilitate internal IT service provision and level set expectations specific to ITIL based service support and delivery processes. This template is one of many rapid deployment deliverables available in the more comprehensive IT Service Management (ITSM) Toolkit that can be leveraged by IT professionals interested in standard, tactical deployment of robust IT services.
- License: Demo
- Language: English
- Release: 2005-07-08
- Size: 2 Mb
- Cost: 129.00 $
Service Desktop Pro 2.0.8
Service Desktop Pro is an integrated Business Information & Service Management Software. It is useful for small business managers,IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. It handles over 20 key business requirements including Contact Management, Leads Management, Project Management, Billing Management, Document Management, Expense Management and Customer Service Management.
- License: Shareware
- Language: English
- Release: 2006-09-08
- Size: 18 Mb
- Cost: 99.95 $
ManageEngine SupportCenter Plus 6.5
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
- License: Freeware
- Language: English, Chinese, ChineseSimplified, ChineseTraditional, Dutch, French, German, Japanese, Portuguese, Spanish
- Release: 2007-11-05
- Size: 31 Mb
- Cost: Free
WorkOrder XP 2.0
WorkOrder's service management software streamlines service and maintenance operations by coordinating real-time information flow between all the players in the service delivery process: customers, service and dispatch agents, technicians and vendors, and management.
- License: Shareware
- Language: English
- Release: 2007-11-27
- Size: 24 Mb
- Cost: 110.00 $
Request Tracker 3.1
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
- License: Shareware
- Language: English
- Release: 2005-02-17
- Size: 4 Mb
- Cost: 149.00 $
Remote Service Installer 1.002
starbaL's answer to Microsoft’s popular srvany.exe and instsvc.exe - YES, now you can locally or remotely run, install, manage and delete your windows services from this GUI application. The full version offer service failure detection / recovery, remote installation and service management and child process termination. A free tutorial will provide the user with step-by-step instructions on how to make your application run as a service.
- License: Shareware
- Language: English
- Release: 2004-06-21
- Size: 1 Mb
- Cost: 29.00 $
Exe To Service 2.0
Exe To Service allows you to install any Windows executable as a service. Windows services are background processes that do not interfere with the logged user's environment. By converting a program to a service, you receive full control over its execution, you do not allow a logged user to interact with this program and you can run it in any security context regardless of the permissions granted to the currently logged user.
- License: Shareware
- Language: English
- Release: 2006-03-27
- Size: 757 Kb
- Cost: 39.95 $
Miracle Service 3.7.0
Miracle Service is a comprehensive service management and dispatch software solution. It provides Customer and Equipment Management, Dispatching, Inventory and Reporting. Optional Modules provide Sales Orders and Invoices, Multiple Warehouse, Purchase Order, Preventative Maintenance, and Wireless Messaging. The Accounting Exporter module integrates the information with many standard accounting applications.
- License: Commercial
- Language: English
- Release: 2005-12-06
- Size: 60 Mb
- Cost: 1395.00 $
NewWayService 3.27
NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way. NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more. NewWayService is incontestably the top solution for all organizations who care about the quality of their service.
- License: Shareware
- Language: English, French
- Release: 2006-03-09
- Size: 49 Mb
- Cost: 227.00 $
Run Service ActiveX 2.0
Write applications as services and give them all flexibility and power of true Windows Service with Run Service ActiveX. Enable your applications with all the advantages and benefits of Windows Services, such as the ability to utilize automatic start at boot-time to ensure maximum uptime of the system-critical applications, run programs at background without user interventions, implement remote administration, automatic restart and more!
- License: Shareware
- Language: English
- Release: 2005-08-03
- Size: 976 Kb
- Cost: 179.95 $
Service Explorer 2.13
Service Explorer is an enterprise-wide solution for easy, central management of services, tasks and their respective user accounts and passwords on Windows desktops and servers.
- License: Demo
- Language: English
- Release: 2006-05-15
- Size: 8 Mb
- Cost: 419.00 $
Commit CRM 3.7
Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who Provide maintenance services, Handle customer support calls and on-site visits, Sell hardware and off-the-shelf software, Bill customers for labor, expenses and products, Track Assets. Satisfy Customers, Increase Productivity.
- License: Commercial
- Language: English
- Release: 2006-08-17
- Size: 17 Mb
- Cost: 249.00 $
Service Account Manager 5.04.070214
Service Account Manager is a powerful mass management tool for the automated and remote management of Windows services. The tool provides a single view of all services on all managed systems, allowing administrators to report on and change virtually all service properties with a few mouse clicks.
- License: Commercial
- Language: English
- Release: 2006-05-31
- Size: 13 Mb
- Cost: 499.00 $
Easy Network Service Monitor 2.14
Easy Service Monitor is a network fault management tool that continuously monitors network devices and services. If something went wrong, it will alert you by email/phone/pager BEFORE problems get seriously out of hand. A detailed log file will record every event of the monitored targets displayed in an easy to understand chart. You can configure the system so that when something goes wrong, a set of immediate actions will be triggered.
- License: Shareware
- Language: English
- Release: 2003-03-10
- Size: 2 Mb
- Cost: 99.00 $
AvailSuite 2.2
AvailSuite is a Service Business Management Software, designed to effectively manage all aspects of a Service company. Affordable, easy to setup and use, it will organize all of your customer information, manage the products and services you provide, schedule and dispatch your staff, keep expenses under control, handle invoicing, and much more. Use a trial version for 30 days to ensure it fits all your needs. Our technical support is free.
- License: Shareware
- Language: English
- Release: 2006-07-06
- Size: 25 Mb
- Cost: 295.00 $
DEKSI CRM 5.2
DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.
- License: Shareware
- Language: English
- Release: 2008-04-23
- Size: 37 Mb
- Cost: 395.00 $
rapidHELP 2.1
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security
- License: Demo
- Language: English, German
- Release: 2005-01-10
- Size: 45 Mb
- Cost: Free
Self-service Password Reset Manager 3.1.018
Password Manager gives end users ability to securely manage their passwords and resolve account lockouts in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies in Active Directory environments and address their identity management challanges. The product is not shareware, please contact NetWrix Corporation (visit www.netwrix.com) to get your price quote.
- License: Commercial
- Language: English
- Release: 2007-06-26
- Size: 1 Mb
- Cost: Free
Application As Service 1.0
Application as Service lets you run any application as Windows Service. You can easily configure Application as Service using its intuitive GUI interface or command line configurator directly from your software. Application as Service features very low CPU usage, custom environment variables, monitoring and detailed logging as well as many other features: Run application before user login, before service startup and after service shutdown, etc.
- License: Shareware
- Language: English
- Release: 2004-07-15
- Size: 1 Mb
- Cost: 79.95 $
Handy Service for Palm 1.5
Sales and Shopping on Palm, Job management, Work log tracking, Waiter assistance. Allows tracking orders for goods and services, maintaining shopping lists, planning purchases, estimating of purchase expenses, reports. Intended for service staff, contractors, home users and business owners. Palm OS 5 support: hires fonts, T3 fullscreen, 5-way navigator. Print support and export to memopad, card, clipboard. Has a desktop program.
- License: Shareware
- Language: English
- Release: 2005-04-18
- Size: 484 Kb
- Cost: 23.00 $
The PC Technicians Guide to Profits 1.10
The PC Technicians Guide to Profits is for any mobile computer service person already on the go or for the novice interested in starting a home-based computer service business. It gives examples of shop layout, equipment, essential tools, communication strategies, preventative maintenance procedures, and the powerful business knowledge you need to succeed in todays business world!
- License: Demo
- Language: English
- Release: 2002-02-01
- Size: 836 Kb
- Cost: 27.95 $